Terms for Customers (prepaid ticket)

**⚠️ DRAFT, NOT LAWYER-REVIEWED — written by an AI agent; must be quality-checked by a lawyer

before being relied on as binding in production.**

1. Scope

These terms apply when you pay for a queue spot/ticket through Nextivo at a queue owner's queue (the service is delivered by the queue owner; Nextivo is the technical platform).

2. The service is provided "as is"

We give no guarantee of uninterrupted or error-free availability of the queueing or notification service.

3. Refunds

Refunds follow the queue owner's refund practice and applicable consumer-protection law. Contact the queue owner for refund questions related to your ticket.

4. Limitation of liability

Nextivo's liability to you is limited to the amount you paid for the ticket.

5. Personal data

Personal data is processed in accordance with our privacy policy, see nextivo.app/privacy.

6. Changes without notice

These terms may change at any time; the current version is published in the service.

7. Governing law and venue

These terms are governed by Norwegian law, with Norway as the venue.